Code of Professional Conduct
The ethical standard for VESPIIA members
The VESPIIA Code of Professional Conduct sets expectations for member behaviour and supports safe, professional engagement across the sector. It applies to conduct connected to VESPIIA membership, activities, events and representation.
Scope
What the Code covers
The Code applies to all VESPIIA members, directors, committee members and representatives in their connection to VESPIIA.
Expected behaviour
- Professional conduct in all VESPIIA settings
- Respectful engagement with members, stakeholders and the public
- Appropriate use of VESPIIA platforms, events and communications
- Integrity, accountability and proper representation of the Institute
Where it applies
- VESPIIA events, meetings and activities
- VESPIIA online spaces and member communications
- Conduct while representing VESPIIA publicly
- Other situations where VESPIIA policy reasonably applies
Members
Complete the short course
Members can complete a short course that explains the Code in plain language with practical examples. The course is available any time and can be paused and returned to.
Code of Conduct short course
Understand the Code in practice
The short course walks through the Code in plain language — what it requires, how it applies in real situations, and what to do if you have a concern. Designed for members at all levels of familiarity with professional conduct frameworks.
5 CPD points on completion
5
CPD points
on completion
on completion
Not a member and need help interpreting the Code in a specific context? Contact VESPIIA →
Concerns
Raising a concern
Complaints about conduct must be lodged in writing. This supports procedural fairness and allows matters to be assessed consistently.
Lodge a complaint
If you believe there has been a breach of the Code, lodge a complaint using the form below. All complaints are handled in accordance with VESPIIA's complaints process.
Complaints must be submitted in writing. This is required for procedural fairness — it ensures matters can be properly assessed and responded to.
Lodge a complaint
Privacy and procedural fairness
VESPIIA handles concerns sensitively and in accordance with natural justice principles. We cannot guarantee confidentiality in all circumstances — particularly where procedural fairness requires that information be put to a respondent.
If someone is at immediate risk of harm, contact emergency services on 000.
Not sure where to start?
If you are unsure whether the Code applies to a situation, or you need help finding the right pathway, contact VESPIIA and we will help you work it out.
Professional standards that mean something
VESPIIA membership means holding yourself to the sector's shared ethical baseline — and being part of a community that does the same.